Tuesday, September 27, 2011

India is all set to battle spam on mobile phones. India stands 2nd in terms of mobile phone usage right after china with 700 million users. It is also obvious that the spaming also reached the heights. In order to tackle this mobile phone spam, which is primarily through SMS'es and then calls. Telephone Regulatory Authority of India(TRAI) has come up with new set of guidlines to tackle spam. Here are the few things that we think you should know as a mobile customer.






SMS Rule
A prepaid user must not be allowed to send more than 100 sms'es per day. When it comes to postpaid users not more than 3000 sms'es can be sent in a month. All the services providers will scrap any offer that allows its users to send more than 100 sms'es(prepaid).

Register for NDCR
A national do not registry is set up. Users who want to completely block telemarketing calls or sms'es should register simply by sending a sms.
SMS format:
If the customer wants to exercise the option of fully blocked, he may send SMS 
“START 0”.  
 If the customer wants to exercise the option of partially blocked, he may send 
SMS “Start <option>” as given below: 
     “START 1” for receiving SMS relating to  Banking/Insurance/Financial    
products/credit cards 
“START 2” for receiving SMS relating to Real Estate
“START 3” for receiving SMS relating to Education 
“START 4” for receiving SMS relating to Health 
“START 5” for receiving SMS relating to Consumer goods and automobiles 
“START 6” for receiving SMS relating to Communication/Broadcasting/ 
Entertainment/IT 
“START 7” for receiving SMS relating to Tourism and Leisure

Barred
No telemarketing calls will be allowed from 9AM to 9PM. Incase if you are not happy with the service you can register complaints at http://www.nccptrai.gov.in

Penalty 
The minimum penalty for violations has been set at Rs 25,000 against Rs 500 at present. As the penalties will progressively increase, the sixth violation will attract Rs 2.5 lakh fine.

Will these stringent rules stop the spammers? Only time has the answer.

Fore more info you can visit TRAI or read the complete set of rules and regulations here